At Cottages To Let, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard the information you provide when using our website https://cottages-to-let.co.uk/ and services.
1. Information We Collect
We may collect and process the following data about you:
- Personal identification details (such as name, email address, phone number)
- Booking and enquiry information
- Payment details (processed securely by third-party providers)
- Usage data (such as IP address, browser type, and pages visited)
- Cookies and tracking technologies to enhance your browsing experience
2. How We Use Your Information
Your information is used to:
- Provide and manage bookings and enquiries
- Communicate with you regarding your rental or requests
- Improve our website and services
- Comply with legal obligations
- Send marketing communications where you have consented
3. Legal Basis for Processing
We process your data based on:
- Your consent
- The necessity to perform a contract with you
- Compliance with legal obligations
- Legitimate interests to improve our services
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Trusted third-party service providers (such as payment processors and IT services)
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration.
6. Your Rights
You have the right to:
- Access and obtain a copy of your data
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
7. Cookies
Our website uses cookies to enhance user experience. You can control cookies through your browser settings. For more details, please see our Cookie Policy [link to cookie policy].
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined and in accordance with legal requirements.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this policy or your data, please contact us.